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Careers

Careers and job vancancies at UK Point of Sale

We pride ourselves on offering an energetic and exciting working environment with plenty of opportunities to progress. We host regular charity events, both in and out of the office, as well as dress down days, bake offs and an annual sports day.

Our headquarters boast fantastic facilities for all staff members, including two large break rooms, flat screen televisions, vending machines and a pool table.

We are always interested in hearing from high quality candidates, so if you have specialist knowledge and want to develop your career at UK POS, please get in touch.

If you believe you are a strong candidate for a warehousing, acrylic production and fabrication, product design, procurement and estimating, sales, accounts, marketing or ecommerce role, please send a copy of your CV to careers@ukpos.com.

Current job vacancies

Ecommerce and Marketing

Sales

Customer Service

Warehousing

Warehousing

Warehousing

Senior Software Engineer (PHP/MySQL)

Due to rapid expansion, we are seeking a Senior Software Engineer to join our fast-growing e-commerce team. The position is full time and permanent and based at our Bredbury office.

The successful candidate will need to have several years' prior experience in development, including both front- and back-end work. We work with Laravel and Magento, so candidates will need to be experienced in at least one of these technologies - but training can be provided as long as the candidate has experience in either of these two specialisms.

They will be working on the maintenance and optimisation of the existing Magento 1 platform, the development of new functionality and the long-term preparation for migration to Magento 2. Prior Magento 1 experience is preferred, but training is available for senior candidates already skilled with similar platforms.

In addition, they will work on other in-house development projects including data warehouse development, which uses open source technologies and a stack including Laravel and MySQL. While this is a full-stack role, the front-end work is largely framework based, making this quite a back-end heavy position better suited to someone who prefers writing PHP and SQL.

Qualifications required

  • Graduate with a minimum of three years' commercial experience in OOP PHP and MySQL
  • A good degree in computer science/software engineering or a related field

Essential skills and experience

  • Excellent knowledge and experience of OOP PHP, CSS, HTML and JavaScript
  • Very strong MySQL skills are a prerequisite for this role
  • Either Laravel or Magento 1 experience with a back-end focus
  • Strong MVC skills, including experience with frameworks (we use Zend in Magento and Laravel on other projects)
  • Strong skills in the use of Git for version control

Desirable skills and experience

  • Experience of Laravel and/or Symfony
  • Experience of front-end frameworks such as Bootstrap or Foundation
  • Experience with Sass/Less
  • Recent back-end Magento 1 experience is desirable

Benefits

  • Competitive holiday entitlement
  • Health cover and death-in-service benefits, after a qualifying period
  • Pension
  • Monthly colleague recognition scheme
  • Free on-site parking
  • Fresh fruit delivered to the office every Monday for staff
  • Unlimited free hot drinks
  • Open plan, bright modern office
  • Two luxury kitchens with top of the range appliances including TVs
  • Pool and table tennis tables for ultimate lunch time relaxation
  • Company social events
  • Regular fun days and charity events hosted in the office


Software Engineer (PHP/MySQL)

Due to rapid expansion, we are seeking a Software Engineer to join our fast-growing e-commerce team. The position is full time and permanent and based at our Bredbury office.

The successful candidate will need to have 1-2 years' prior experience in PHP and MySQL development, including both front- and back-end work.

The role provides the opportunity to work on our Laravel platform and receive training in Magento. It would make a great role for someone who has a couple of years' commercial experience and is looking for the next step towards a senior position.

Qualifications required

  • Graduate with a minimum of 2-3 years' commercial experience in OOP PHP and MySQL
  • A good degree in computer science/software engineering or a related field

Essential skills and experience

  • Excellent knowledge and experience of OOP PHP, CSS, HTML and JavaScript
  • Very strong MySQL skills are a prerequisite for this role
  • Strong MVC skills, including experience with frameworks (we use Zend in Magento and Laravel on other projects)
  • Strong skills in the use of Git for version control

Desirable skills and experience

  • Experience of Laravel and/or Symfony
  • Experience of front-end frameworks such as Bootstrap or Foundation
  • Experience with Sass/Less

Benefits

  • Competitive holiday entitlement
  • Health cover and death-in-service benefits, after a qualifying period
  • Pension
  • Monthly colleague recognition scheme
  • Free on-site parking
  • Fresh fruit delivered to the office every Monday for staff
  • Unlimited free hot drinks
  • Open plan, bright modern office
  • Two luxury kitchens with top of the range appliances including TVs
  • Pool and table tennis tables for ultimate lunch time relaxation
  • Company social events
  • Regular fun days and charity events hosted in the office


Telephone Customer Sales Advisor

Due to the continued expansion within the Sales department we are currently resourcing candidates with previous customer service experience within a similar role.

This is a Monday to Friday position with working hours of 8.30am to 5.00pm.

Responsibilities

  • Promptly assess customer requirements and respond appropriately
  • Effectively deliver sales and meet targets and goals
  • Promote products and services highlighting features and benefits
  • Provide all necessary information to potential customers ensuring that the information is fully understood
  • Organise samples, pricing and bespoke product enquiries from customers
  • Respond to customer enquiries, questions and concerns in an appropriate and timely manner
  • General inbound telephone enquires

Essential skills and experience

  • Experience in sales and customer experience
  • Ability to understand the customer’s needs in order to provide the right product suggestions
  • Ability to time manage, prioritise and track your work load
  • Good telephone manner

Benefits

  • Competitive holiday entitlement
  • Health cover and death-in-service benefits, after a qualifying period
  • Pension
  • Monthly colleague recognition scheme
  • Free on-site parking
  • Fresh fruit delivered to the office every Monday for staff
  • Unlimited free hot drinks
  • Open plan, bright modern office
  • Two luxury kitchens with top of the range appliances including TVs
  • Pool and table tennis tables for ultimate lunch time relaxation
  • Company social events
  • Regular fun days and charity events hosted in the office


Customer Service Team Member

We are currently seeking a new Customer Service Team Member to join our business support team. The position is full time, permanent, and based at our Bredbury office.

The purpose of this role is to provide customer service and administration support to the functional departments within the business. The Customer Service role is designed to ensure the accurate flow of information throughout the business via collaborations with internal and external contacts.

The successful candidate will ensure departmental metrics are achieved and optimised to help the department maximise its' efficiency, and they will support the implementation of departmental strategy.

Key responsibilities

  • Provide business support across departments within the organisation (Sales, Accounts, Ecommerce and Operations).
  • Oversee the receipt and distribution of electronic inbound sales enquiries and orders and assign responsibility to the correct recipient.
  • Coordinate the carrier network to include national, international and pallet deliveries from UK POS. This should include the processing of claims and recording of information relating to such claims.
  • Manage customer related issues and an enquiry to ensure customer service levels are achieved and ensure the customer experience is exceptional. Use data warehouse to record the issues.
  • Create, assign and manage the case information within CRM and Data Warehouse. Use the data to identify where improvements can be introduced to improve the efficiency of our actions.
  • Take ownership for live chat and ensure enquiries are managed efficiently and opportunities are exploited to increase revenue and profitability.
  • Manage the returns process and identify opportunities for improvement. Ensure goods are returned and the associated costs are allocated correctly.
  • Support web-based activities to help optimise this channel.
  • Manage the retention of business associated data in line with legal requirements, including the confidential destruction of unnecessary data.
  • Take responsibility for the phone management system and the communication of information pertaining to the sales team’s contribution, adding opportunities for improvement where necessary.
  • Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
  • Manage schedules and deadlines to ensure they are met or exceeded.

Knowledge and experience required

  • Formal qualification in business administration or equivalent experience, with at least 3 years’ experience in a similar role.
  • You will be able to demonstrate significant success in improving business performance through integrating a structured and systematic approach to administration and customer service.
  • Able to work in a calm, controlled and effective manner in a progressive support department.
  • Be able to demonstrate a positive understanding of the importance of key stakeholder management for both internal and external customers and show understanding of complex scenarios.
  • Ability and confidence to make well-informed and considered decisions.
  • A natural and effective communicator with excellent interpersonal skills.
  • Hold a very strong understanding of customer service and administrative duties in a multi-channel environment.

Person specification

  • Team player with strong leadership skills
  • Results-focused with ambition, drive, resilience and energy
  • Customer service focused
  • Strong influencing skills
  • Strong communication skills
  • Role model leading by example
  • Ability to “think outside the box”
  • Flexible and co-operative to meet the needs of the business

Professional skills and qualifications

  • At least 3 years’ experience in a commercially challenging, results-driven environment.
  • Previous experience in a customer service or administrative role
  • PC literate
  • Numerate
  • Analytical with problem solving skills

Benefits

  • Competitive holiday entitlement
  • Health cover and death-in-service benefits, after a qualifying period
  • Pension
  • Monthly colleague recognition scheme
  • Free on-site parking
  • Fresh fruit delivered to the office every Monday for staff
  • Unlimited free hot drinks
  • Open plan, bright modern office
  • Two luxury kitchens with top of the range appliances including TVs
  • Pool and table tennis tables for ultimate lunch time relaxation
  • Company social events
  • Regular fun days and charity events hosted in the office


How to apply

To apply for any of the roles above please email a covering letter and copy of your CV in PDF or Word format to careers@ukpos.com providing details of the role title in the subject line of the email. Strictly no agencies please.

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