How To Improve Petrol Station Sales

How To Improve Petrol Station Sales

In an increasingly competitive retail landscape, petrol station and garage forecourts must find innovative ways to attract customers, encourage impulse purchases and maximise every square metre of selling space. Effective petrol forecourt advertising and well-planned retail displays can make a huge difference.

A report on the future of forecourt retailing emphasises the importance of retailers and suppliers understanding that "forecourts are now not seen only as petrol stations but rather as convenience stores, selling fuel" [1]. And, as a result, more thought must be given to revamping both the product assortment, and the in-store design.

"Customer spend at forecourts will continue to shift from fuel purchase to convenience retailing" [1]

Below are some practical strategies to help business owners make the most of their petrol station forecourt signs and indoor displays in order to boost revenue.


Create a Strong First Impression

Your forecourt is the first point of contact with passing motorists. Well-designed petrol station forecourt signs are vital to encourage customers in.

Clear, weather-resistant outdoor signage can highlight special promotions, loyalty schemes or seasonal offers, ensuring that drivers are aware of what sets your forecourt apart before they even pull in.

Consider investing in durable outdoor forecourt signs that can be updated regularly. LED pavement signs are a great option for 24 hour businesses which need to grab attention even when it's dark outside.

Petrol station forecourt sign

A clean, professional appearance suggests a well-maintained site. This builds trust and encourages repeat custom.


Guide Customers with Effective Indoor Signage

Once customers have stepped inside, clear indoor sign holders and display stands help guide them towards high-margin items and promotions. Point-of-sale signage should be strategically placed to draw attention to products customers may not have planned to buy, from confectionery and drinks to car care essentials.

Well-positioned sign holders near tills or product bins are a subtle yet powerful tool in driving impulse sales. Keep signage clear, uncluttered and in line with your brand colours for a consistent and professional look throughout the store.

"Only 19 percent of forecourt shoppers cite fuel as their main reason for visiting a forecourt" [1]

Boost Sales Through Brand Partnerships

Partnering with well-known brands can significantly increase footfall and encourage customers to spend more time and money on site. A branded coffee counter or food outlet can transform a simple refuelling stop into a convenient place for lunch, coffee breaks or takeaway snacks.

To make the most of these partnerships, clear and attractive advertising is essential. Outdoor forecourt signs can highlight the presence of branded food and drink offerings to passing traffic. Inside, dedicated sign holders and display stands can direct customers towards these counters, showcase special meal deals or promote limited-time offers.

Supporting well-known brands with professional signage reinforces their quality and helps build trust, which ultimately benefits your entire business.


Maximise Space with Clever Displays

Petrol station retail displays

Garage forecourt shops often have limited space, so it is vital to make the most of every shelf and corner.

Modular shelf displays and adjustable display stands allow owners to adapt to seasonal stock changes and customer trends with ease, while cross-merchandising techniques are a simple way to increase profits.

Attractive, well-stocked shelves that are easy to navigate help encourage longer dwell times and higher basket values. Shelf-edge signs are a practical addition to ensure pricing is clear, which builds trust and avoids customer confusion.


Promote Seasonal and Local Offers

Petrol forecourt advertising works best when it feels relevant and timely. Outdoor forecourt signs can be used to showcase seasonal offers such as summer car checks or winter screenwash deals. Similarly, indoor display stands can highlight local products or exclusive promotions that set your forecourt apart from competitors.

Regularly refreshing these displays keeps the shop looking fresh and encourages customers to check back for new deals.


Keep It Clean and Well-Maintained

No signage or display strategy can compensate for a neglected environment. Ensure that outdoor signs are kept clean and visible, that indoor sign holders are dust-free and that shelf displays are well-stocked and tidy.

A well-maintained garage forecourt creates a positive customer experience and increases the likelihood of repeat visits.


Small Changes, Big Results

Many garage forecourt owners underestimate how much well-designed signage and retail displays can influence customer behaviour. By combining eye-catching petrol station forecourt signs with clear indoor displays and practical shelf solutions, it is possible to boost sales without major investment or disruptive renovations.

Look to the future and consider what ancillary services you can add to your petrol station and forecourt, beyond the standard fuel and food options. Valeting and maintenance services for vehicles are a good option. But beyond that there are plenty more possibilities, too. Think dry cleaning, click-and-collect groceries, and even play areas for children.

Adapt to the changing landscape of fuel retail now, to ensure long term success for your business!

"Forecourt retailers who do not future proof themselves, will perish!" [1]

If you enjoyed this article, you may also like our guide to convenience store displays!


References


1. ‘KPMG Fuel Forecourt Retail Market’ (2020) https://assets.kpmg.com/content/dam/kpmg/ie/pdf/2020/06/fuel-forecourt-retail-market.pdf