Following an appearance on Channel 4 television series Undercover Boss, Poundworld has announced that it is to invest in staff facilities to improve overall standards at the company.
Popular programme Undercover Boss sends top-level managers onto the shop floor in their businesses to see what life is like for their workers.
Managing director Chris Edwards and marketing director Martyn Birks found that Poundworld retail employees were unhappy with the quality of staff facilities and financial penalties relating to mistakes and timekeeping.
Edwards said: "[We will] invest £250,000 to make sure that every store offers great break and lunch areas and we’ve already put a facilities management team in place to oversee this work. We’re now planning to increase our investment in this area further.
"In addition, we’ve changed our clocking in system so that people are always paid for the time they work and we’re investing in new technology to identify where till discrepancies occur, which means employees are no longer penalised."
"Hopefully, making these improvements for our employees will in turn enable them to further enhance the experience for our customers."
